News for 'customer engagement'

9 Tips to Build a Business in the Lockdown

9 Tips to Build a Business in the Lockdown

Rediff.com10 Jun 2021

Avoid high risk transactions even if they seem more profitable.

'Amazon In India For Next 100 Years'

'Amazon In India For Next 100 Years'

Rediff.com4 Jul 2022

'For all of us at Amazon, it is 'Bharat first'.' 'We are keeping the Indian customer at the centre of what we are doing.'

Now, ready-to-eat fryums papad to draw 18% GST

Now, ready-to-eat fryums papad to draw 18% GST

Rediff.com11 Jan 2022

Deciding the goods and services tax rate on fryums papad could be a messy affair with the Appellate Authority for Advance Rulings (AAAR) of Gujarat now ruling that the ready-to-eat product would draw 18 per cent rate. In that connection, it slightly modified the ruling of the state-based Authority for Advance Rulings (AAR). The AAR had also ordered that these products would draw 18 per cent GST but under a different classification.

How Hyundai Creta busted the no sales in lockdown myth

How Hyundai Creta busted the no sales in lockdown myth

Rediff.com24 Jun 2020

Smart positioning, continued communication and a global design language have played a big role, say experts

Flipkart's Bengal warehouse to create about 3,500 jobs

Flipkart's Bengal warehouse to create about 3,500 jobs

Rediff.com16 Jun 2021

Walmart-owned Flipkart on Wednesday said it has set up a new fulfilment centre (warehouse) in West Bengal, its second-largest in the state, that will help in creating nearly 3,500 direct jobs. Spread across an area of over 2.2 lakh sq ft, the new facility in Dankuni will cater to the needs of Flipkart and Myntra customers in the region and bolster the e-commerce major's efforts to ramps up supply chain infrastructure in the eastern part of the country. The facility will also help thousands of sellers offer a wider selection and enable faster deliveries of customer orders within the region and neighbouring states while also helping create national market access, according to a statement.

Sri Lanka: 'Political stability must be restored'

Sri Lanka: 'Political stability must be restored'

Rediff.com7 May 2022

'For the common man, the economic conditions are not going to get better.'

New Delhi World Book Fair 2022 postponed amid Covid curbs

New Delhi World Book Fair 2022 postponed amid Covid curbs

Rediff.com6 Jan 2022

The 30th edition of the New Delhi World Book Fair, which was scheduled to be held at Pragati Maidan from January 8 to 16, has been postponed in view of the latest DDMA guidelines imposed following the surge in COVID cases driven by the fast-spreading Omicron variant, said the organisers in a statement.

Consumer anxiety at highest levels since Covid outbreak

Consumer anxiety at highest levels since Covid outbreak

Rediff.com14 Jun 2021

Consumer anxiety is at the highest levels since the outbreak of coronavirus pandemic in India with the less affluent most skeptical about economic outlook while a majority of consumers think their income in the next six months will be lower than the pre-COVID levels, says a latest study. As per the COVID-19 consumer sentiment research by global management consulting firm Boston Consulting group (BCG) conducted between May 23 and May 28, 2021, covering around 4,000 respondents across metros, tier I, II, III, IV and rural India, 51 per cent of consumers expected their spends over the next six months to be lower. In the last round of survey conducted from July 20 to August 2, 2020, the figure stood at 40 per cent.

Hindujas sell health care unit to Baring Private Equity for $1.2 billion

Hindujas sell health care unit to Baring Private Equity for $1.2 billion

Rediff.com11 Aug 2021

Hinduja Group's business process management entity, Hinduja Global Solutions Limited (HGS) said on Wednesday that it has entered into definitive agreements to divest its Healthcare Services business to funds affiliated with Baring Private Equity Asia (BPEA), at an enterprise value of $1.2 bilion. The deal is subject to closing adjustments, and is expected to complete within 90 days, subject to shareholder and other regulatory approvals. "The cash that will come in as a result of this transaction will be deployed to growing the business as well as looking at buying some capabilities...where capabilities are important for being able to do a good job of customer experience transformation.

Why are RBI and Sebi silent on illegal digital dabba trading?

Why are RBI and Sebi silent on illegal digital dabba trading?

Rediff.com29 Jul 2021

If Sebi and RBI remain quiet about this brazenly illegal activity, will someone in the finance ministry or the NITI Aayog take a closer look, asks Debashis Basu.

'The concept of 'One Infosys' will be crucial'

'The concept of 'One Infosys' will be crucial'

Rediff.com24 Jun 2022

'We spent considerable time re-skilling all the employees, and then we created a new focus called the 'One Infosys'.'

Nowfloats: They help small businesses go online

Nowfloats: They help small businesses go online

Rediff.com16 Mar 2017

Ranju Sarkar finds out more about Nowfloats, the start-up that is used by 240,000 businesses that reach 13 million consumers.

Credit card, passport details of 45 lakh flyers leaked in massive Air India data breach

Credit card, passport details of 45 lakh flyers leaked in massive Air India data breach

Rediff.com22 May 2021

Air India's passenger service system provider SITA faced a sophisticated cyberattack in February this year leading to leak of personal data of 4.5 million passengers -- which included passengers of the national carrier -- from across the world, an official statement said on Friday. Personal data -- including name, date of birth, contact information, passport information, ticket information and credit card data -- which was registered between August 11, 2011, and February 3, 2021, has been leaked of a certain number of Air India's passengers, the statement issued by the airline said. "While we and our data processor continue to take remedial actions...We would also encourage passengers to change passwords wherever applicable to ensure safety of their personal data," it said.

Will Name Change Erase Faceook's Toxic Reality?

Will Name Change Erase Faceook's Toxic Reality?

Rediff.com29 Oct 2021

Adversarial Harmful Networks -- India Case Study, cited in Facebook whistleblower Frances Haugen's SEC complaints, revealed, among other things, that Facebook was a preferred platform for 'fear-mongering anti-Muslim narratives' in India, observes Devangshu Datta.

Ajay Banga to hang up his boots at Mastercard on December 31

Ajay Banga to hang up his boots at Mastercard on December 31

Rediff.com22 Sep 2021

Ajay Banga, one of the topmost Indian-American corporate leaders, and a strong advocate of India-US relationship, would retire from Mastercard at the end of the year, the global credit card company has said.

Indians are eager to share personal data online!

Indians are eager to share personal data online!

Rediff.com4 Sep 2017

Indians are eager consumers of digital advertising and are five times more willing to share personal data with companies when they are delighted by their digital experience.

Avoid keeping large amounts with brokers

Avoid keeping large amounts with brokers

Rediff.com6 Aug 2021

Keep your mobile number and e-mail updated. When you receive the weekly report on cash holdings, check to ensure there is no discrepancy between the amount you have kept with the broker and what the latter has reported, advises Sanjay Kumar Singh.

Adani group strikes first coal from its Carmichael mine in Australia

Adani group strikes first coal from its Carmichael mine in Australia

Rediff.com25 Jun 2021

The Adani group struck first coal from its Carmichael, Australia project on Thursday and will start shipping to its customers according to schedule. With this, the project will not only lift the economic prospects of the hitherto barren Australian outback, but also help Indian power plants to source cheap coal. The project had faced protests from a section of population with several banks even refusing to fund it. The group, however, went ahead with the project which included construction of a brand new railway line connecting an Australian port to the mine -- situated 300 kilometers away in Queensland.

My Business: Gone with the Covid

My Business: Gone with the Covid

Rediff.com5 Sep 2020

'Covid or no Covid, I knew I had made the right decision (calls from my bank to extend the much touted loans offered by Ms Sitharaman, notwithstanding),' says Keya Sarkar.

Despite strong Q2 numbers, large deals become scarce for IT majors

Despite strong Q2 numbers, large deals become scarce for IT majors

Rediff.com25 Oct 2021

The second quarter of FY22 continued to show double digit growth for the top four IT services providers, with every vertical and geography growing well, even though the total contract value (TCV) looked soft for all the players. The trend was first evident in Accenture's Q4 numbers, which saw its TCV in outsourcing deals softer. A soft TCV does not mean that growth is declining, but it does point to the trend of few and scarcer mega deals.

Global payments firms in talks with RBI for free flow of data

Global payments firms in talks with RBI for free flow of data

Rediff.com19 Feb 2019

While most of these payment players continue to run Indian data through the global processes of data analytics and fraud detection, the industry seems divided over whether the regulator would allow this to continue.

How IndiGo plans to become a global player

How IndiGo plans to become a global player

Rediff.com14 Jan 2019

IndiGo is providing digital solutions to everyday problems, attracting customers to digital platforms and engaging start-ups to find solutions

Alia Bhatt's 'Kanyadaan' ad sparks culture debate

Alia Bhatt's 'Kanyadaan' ad sparks culture debate

Rediff.com26 Sep 2021

The ad for a 'lehnga' brand featuring Bollywood star Alia Bhatt as the much indulged daughter and granddaughter has fired debate on social media platforms and elsewhere on the age-old tradition of giving away the daughter.

'India among top countries in illegal wildlife trade'

'India among top countries in illegal wildlife trade'

Rediff.com14 Jun 2022

'With just 2.4 per cent of global landmass, India houses six to eight per cent of planetary biodiversity and hence is a prime target of wildlife criminals.'

Maha: Rain batters Konkan; several areas under water

Maha: Rain batters Konkan; several areas under water

Rediff.com22 Jul 2021

Major rivers in Ratnagiri district, including Jagbudi, Vashishti, Kodavali, Shastri, Bav are flowing above the danger level. As a result, Khed, Chiplun, Lanja, Rajapur, Sangameshwar towns and nearby areas have been affected and residents are being shifted to safer places.

Hijab row: 'Don't become pawns of politicians'

Hijab row: 'Don't become pawns of politicians'

Rediff.com15 Feb 2022

'All parties are engaging in polarisation to strengthen their political vote banks, which is very unfortunate because these are young, impressionable, students.' 'These students are our future.' 'What kind of a society are we banking upon if we are planting such poisonous seeds into their minds?'

Amid corona lockdown, woman walks 80 km to get married

Amid corona lockdown, woman walks 80 km to get married

Rediff.com23 May 2020

Goldie of Laxman Tilak village in Dera Mangalpur block in Kanpur Dehat district had been engaged for quite some time to Veeru alias Virendra Kumar Rathor of Baisapur village near Taalgram in Kannauj district. Their marriage was last slated to be held on May 4, only to be postponed then for a convenient date at the earliest.

BigBasket suffers data breach, details of 2 cr users put on sale

BigBasket suffers data breach, details of 2 cr users put on sale

Rediff.com8 Nov 2020

Grocery e-commerce platform BigBasket has faced a potential data breach which could have leaked details of its around two crore users, according to cyber intelligence firm Cyble. The company has filed a police complaint in this regard with the cyber crime cell in Bengaluru and is verifying claims made by cyber experts.

Two-day all India strike from Monday may hit essential services

Two-day all India strike from Monday may hit essential services

Rediff.com27 Mar 2022

The strike notices were given by workers' unions of various sectors such as coal, steel, oil, telecom, postal, income tax, copper, banks and insurance.

Amazon, Future saga: Ball's in tribunal's court

Amazon, Future saga: Ball's in tribunal's court

Rediff.com23 Feb 2022

The Supreme Court on Wednesday asked Amazon and Future group to request the NCLAT to decide the plea challenging the revocation of sanction to the US e-commerce major for its deal with Future group's firm by the Competition Commission of India. The suggestion was made by a bench headed by Chief Justice N V Ramana while adjourning to March 9 the hearing on Amazon's appeal against the January 5 order of the Delhi high court staying the ongoing arbitration proceedings before an arbitral tribunal over Future Retail's Rs 24,500-crore merger deal with Reliance Retail. The bench, also comprising Justices A S Bopanna and Hima Kohli, deferred the hearing after brief arguments on being told that the National Company Law Appellate Tribunal (NCLAT) is hearing another appeal of Amazon related to the merger deal.

Celebrations, joy as Droupadi Murmu becomes India's President

Celebrations, joy as Droupadi Murmu becomes India's President

Rediff.com25 Jul 2022

The tribal leader, India's youngest president at 64 and the first to be born after Independence, took oath of office in the name of god to 'preserve, protect and defend the Constitution and the law'.

10 Tips To Make Social Media Work For You

10 Tips To Make Social Media Work For You

Rediff.com27 Dec 2021

Whatever you do, don't be boring.

What will Nirmalaji do on February 1?

What will Nirmalaji do on February 1?

Rediff.com25 Jan 2021

If Nirmala Sitharaman does indeed present a 'never-before' like Budget on February 1, going by her promise, she would create a new benchmark for post-contraction Budgets, observes A K Bhattacharya.

Future-RIL deal: Talks have failed, Amazon tells SC

Future-RIL deal: Talks have failed, Amazon tells SC

Rediff.com15 Mar 2022

US e-commerce major Amazon told the Supreme Court on Tuesday that the talks with the Future Group to resolve the dispute over Future Retail's merger deal with Reliance Retail have failed and sought intervention to ensure that the stores of FRL are not taken over. A bench headed by Chief Justice N V Ramana, on March 3, had acceded to Amazon's request and granted 10 days to it for exploring the possibility of resolving the dispute through dialogue with the Future Group. The bench, also comprising justices A S Bopanna and Hima Kohli, is hearing Amazon's appeal against the January 5 order of the Delhi high court, which stayed the arbitration proceedings before the arbitral tribunal over Future Retail's merger deal with Reliance Retail. "It often happens that sometimes, we hope very positively but in the end, it is not positive at all.

2022: 10 Important Career Skills to Succeed

2022: 10 Important Career Skills to Succeed

Rediff.com4 Jan 2022

Leadership, teamwork, communication, productivity, and wellness skills are essential for every employee's success.

Indira asked Rahul to 'take charge' after her death

Indira asked Rahul to 'take charge' after her death

Rediff.com29 Apr 2022

Indira Gandhi valued Rahul Gandhi's 'grit and determination' and often considered him mature enough to be taken into confidence on subjects she avoided discussing even with his parents when he was barely 14, according to a new book.

Why it's time for a social media primer for brands

Why it's time for a social media primer for brands

Rediff.com5 Jul 2018

Online bullies, haters, trolls - call them what you will - are the blight of social media, for not just individual users but also brands and companies.

Byju-Aakash's Plans for Test Learning

Byju-Aakash's Plans for Test Learning

Rediff.com9 Sep 2021

'Hybrid learning is the future, and test prep is a big segment within the entire education space in India.'

Will content creators drive the next wave of e-commerce?

Will content creators drive the next wave of e-commerce?

Rediff.com9 Jan 2022

First it was called content-led commerce. Then it came to be known as influencer-led commerce. And its latest iteration is creator economy. This evolution of the terminology for online personas impacting buying decisions -- through blogs, memes, bite-sized videos, and podcasts -- has happened over the past five to seven years.